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Front Desk, QA Operations Manager

Date Posted: May 28, 2026
: USD - USD

Job Detail

  • location_on
    Location Avondale Heights, Colorado, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026

Job Description

Overview

The Front Desk, QA Operations Manager position at Moving Mountains Hospitality is a dynamic role overseeing front office activities, housekeeping, quality assurance, and maintenance coordination to meet guest and owner needs. This job requires strong communication skills, proficiency in various technologies, and the ability to multitask in a high-pressure environment.

Key responsibilities

  • Oversee daily front desk operations to ensure high guest service levels
  • Ensure timely communication with guests and homeowners
  • Coordinate with reservations and maintenance teams for seamless guest experiences
  • Manage package handling and distribution
  • Inspect guest damages and coordinate repairs
  • Schedule annual inventories and coordinate deep cleans
  • Create monthly work schedules for Front Desk staff
  • Manage a team of Front Desk Specialists and oversee hiring and training
  • Conduct QA inspections to ensure property standards
  • Monitor guest feedback to implement service improvements

Required skills

  • Customer service
  • Project management
  • Scheduling
  • Team leadership
  • Financial analysis
  • Logistics
  • Technology proficiency
  • Strong computer skills in Microsoft Office, Salesforce, and other software

What the company offers

  • Comprehensive benefits package including medical, dental, and vision coverage
  • Generous PTO and paid sick leave
  • Day off for your birthday
  • Paid volunteer time

Skills Required

Company Overview

Avondale Heights, Colorado, United States of America

MOVING MOUNTAINS HOSPITALITY LLC specializes in providing exceptional hospitality services. The company values guest satisfaction and emphasizes quality assurance across its operations. Read More

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