Overview

Job Description: Hiring: Founding Deployment Strategist (AI Customer Success & Prompt Engineering) Location: San Francisco, California (On-site) Employment Type: Full-Time Compensation: $140,000+Base with Competitive Founding Equity Visa Sponsorship: Not Available (H1B Transfers Welcome) Join a High-Growth, Venture-Backed AI Startup We're partnering with a rapidly growing, venture-backed AI startup that's transforming how B2B companies engage, educate, and convert customers through next-generation conversational AI. Backed by $6M in funding and having achieved 100+ customers in under 60 days, our client is entering an exciting phase of growth and is looking for an exceptional Founding Deployment Strategist to join its early team. This is not a traditional Customer Success or Solutions Consultant position. You'll own the complete customer deployment lifecycle-from understanding each customer's business and sales process to designing, deploying, optimizing, and continuously improving AI agents that become an extension of their revenue teams. Working directly with founders, enterprise customers, and product leadership, you'll help shape the future of AI-powered customer engagement while influencing both customer outcomes and product strategy. Why This Opportunity? Join a rapidly scaling, venture-backed AI startup. Become an early founding team member with meaningful equity. Work directly with founders and senior leadership. Own the complete customer onboarding and deployment strategy. Influence product development through direct customer insights. Build AI-powered customer experiences that create measurable business impact. Work at the intersection of Artificial Intelligence, Prompt Engineering, Customer Success, Product Strategy, and Go-to-Market execution. Accelerate your career while helping define how businesses adopt conversational AI. Key Responsibilities As the Founding Deployment Strategist, you will: • Own the complete deployment journey from customer sign-up through successful go-live. • Understand each customer's products, business model, buyer personas, positioning, and sales strategy. • Configure and optimize AI agents using Prompt Engineering and conversational workflows. • Monitor live AI conversations, identify trends, and continuously improve agent performance through prompt tuning and evaluation. • Act as the primary customer contact via Slack Connect while delivering an exceptional onboarding experience. • Translate customer insights into product improvements by working closely with Engineering and Product teams. • Build scalable deployment frameworks that support rapid customer growth. • Partner cross-functionally with Product, Engineering, Leadership, and Customer Success teams to maximize customer outcomes. Required Qualifications We're looking for professionals who combine strategic thinking, customer engagement, and AI expertise. Experience • 1.5-3 years of experience at McKinsey, Bain, or BCG (MBB) • Experience working with enterprise customers and executive stakeholders. • Proven ownership of customer-facing strategic initiatives. Technical Skills • Artificial Intelligence (AI) Tools • Prompt Engineering • AI Agents • Evaluation (Eval) Systems • Systems Thinking • Enterprise Software • Customer Deployment • Excellent communication and stakeholder management skills. Ideal Candidate Profile You'll thrive in this role if you: Love solving customer problems. Enjoy working directly with founders and executive stakeholders. Think in systems rather than isolated tasks. Learn new products quickly. Have outstanding communication and relationship-building skills. Are passionate about AI and emerging technologies. Thrive in fast-paced startup environments. Take ownership and execute with minimal direction. Combine consulting-level problem-solving with startup speed. Preferred Background Candidates with experience in any of the following areas are highly encouraged to apply: •