Overview

ABOUT US Channing House is a leading not-for-profit Life Plan Community in Palo Alto, founded in 1960. We believe that older adults thrive in a vibrant setting that supports active, engaged and healthy living. We provide a sustainable, innovative community that promotes this lifestyle, while embracing respect and dignity for all who live and work here. Our team of 200 staff members, from Front-Line to Leadership, drive the mission of Channing House, providing services to the 265 highly engaged residents who call Channing House their home. POSITION SUMMARY The Driver safely and reliably transports residents to/from medical and dental appointments. This position is also responsible for providing special trips requested by residents or Management. The driver demonstrates our Core Values: Do the right thing; Be a team player; Focus on quality; Adapt to change. Together with the entire team at Channing House, your role contributes to promoting a healthy and vibrant home for our residents. KEY RESPONSIBILITIES This position will be responsible for, but not limited to the following essential duties and responsibilities: Transportation Arrange to pick up and drop off residents on a regular schedule.Pick up passengers at prearranged locations.Provide passengers with assistance entering and exiting vehicles.Communicate with Receptionists by telephone to exchange information and receive requests for passenger service.Record name and date information on trip sheets, along with trip information such as time and place of pickup and drop-off.Perform medical tasks for residents, such as delivering or picking up lab results and medication.Drive company cars to transport passengers.Operate vehicles with specialized equipment, such as wheelchair lifts to transport and secure passengers with special needs. Safety and Vehicle Maintenance Follow safety regulations and state laws governing vehicle operation and ensures that passengers follow safety regulations.Takes extra precaution while driving in inclement weather.Perform routine vehicle maintenance such as regulating tire pressure and adding gasoline, oil, and water.Vacuum and clean interiors, and wash and polish exteriors of automobiles.Take vehicles to mechanic for servicing.Regularly test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation.Notify manager of vehicle problems.Complete accident reports when necessary. Supporting Responsibilities When there is downtime (when the driver is not out on the road or preparing for a drive) these additional responsibilities shall become the responsibility of all drivers: Scout the property (1st floor and outside building) for work orders, such as needed repairs or plant care. Document and take pictures of work order needs and e-mail to Facilities Coordinator.Escort residents in wheelchairs and walkers from Lee Center to the lobby and back to their apartments.Support Activities by participating in 1:1 with residents or helping with group activities.Deliver packages for the Front Desk.Survey the parking lot in the morning for staff parked in prohibited spaces or resident vehicles that have been parked for extended periods without use. These tasks will be coordinated through the supervisor or department lead on duty. Upholding Company Standards Establish and maintain effective team relationships with fellow staff; apply effective communication and listening skillsDemonstrate professionalism in all interactions with all residents, colleagues, clients, vendors, and members of the publicProvide a supportive and caring environment to meet the needs of residents as individuals and as members of a shared communityAdhere to all company policies, procedures, safety, and compliance practices, and business ethics codes JOB REQUIREMENTS / QUALIFICATIONS To perform this job successfully, a person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, s