Overview In this Sales Director role at The Landmark, you drive sustainable sales growth and elevate client experiences within a luxury context. You lead a team of Sales Managers and Client Advisors, translating the commercial strategy into actionable priorities and ensuring disciplined execution. You shape client engagement and operational rigor while partnering with senior leaders to transform performance. This position offers impact through leadership, client-centric excellence, and cross-functional collaboration in a premier retail setting. Compensation / Benefitsglobal benefits including adoption and surrogacy assistanceparental leavewell-being programs (mental, emotional, physical, financial)medical, dental, and vision insurance401(k) plans with company matchpaid time off ResponsibilitiesOwn and drive sales performance across The Landmark area, ensuring targets and growthTranslate global strategy into actionable priorities for Sales Managers and teamsDrive growth through key product categories and initiatives, focusing on Icon growth and client recruitmentEmbed a precise commercial strategy across teams, including appointment culture and productivityLeverage local/international client insights to identify opportunities and activate salesMonitor KPIs, identify trends, and intervene as needed to optimize performancePartner with senior leaders to develop and execute initiatives improving Landmark performanceEstablish a strong clienteling culture with measurable outcomesCoach Sales Managers on client development, outreach, conversion, and retentionEnsure best-in-class luxury client experience across all touchpointsReview NPS and client feedback to elevate service standardsSupport client acquisition, retention, and long-term relationshipsLead and develop high-performing, diverse sales teamsFoster accountability, recognition, and performance management across teamsCollaborate with HR on talent development and organizational needsBe a visible, hands-on leader on the sales floorEnsure operational discipline with policy adherence and risk managementDrive pace and execution across Commercial teamsHold Sales Managers accountable for executionLead cross-functional collaboration with Commercial Director, Market VP, and other teamsRepresent The Landmark with internal and external presence to support growth Key requirements8+ years in luxury/consumer goods retail or business management with leadership of sales teamsKnowledge of luxury goods including jewelry, apparel, accessories, or cosmeticsStrong business and financial acumen with ability to translate insights into actionProven track record in leading and developing retail sales teams to maximize sales, productivity, and client engagementStrong people leadership for attracting and retaining diverse talentStrategic thinker with pragmatic execution skillsClient-centric with ability to deliver a unique luxury shopping experienceProven ability to develop new client opportunities and strengthen brand presence in the marketStrong communication, influencing, and collaboration abilities across functions and levelsBachelor's degree in a related field preferredleadershipcommunicationcollaborationNPS analysisclienteling and CRM mindsetoperational rigor and KPI tracking
Not specified in the original listing.
Not specified in the original listing.
Family Fresh Pack Inc is a custom cheese packaging company that develops and innovates cheese products and packaging. They have grown significantly over the past 25 years and are positioned for substantial growth in the coming years. Read More