Job Description Job Description Description: Clayton Digital Reprographics has officially joined the Duncan-Parnell family of companies via acquisition. Clayton Digital has built an outstanding reputation for large-format printing, reprographics, signage, and document management services throughout the Savannah, GA and Statesboro, GA markets.Duncan-Parnell is excited to have a presence in Savannah with such a quality team. This partnership will yield expanded production capacity, enhance service capabilities and continued investment in technology and resources. As part of the growth process, we have the need to add a Customer Support & Sales Coordinator to the team in Savannah, GA. This is a great opportunity for someone who enjoys helping customers, staying organized, and being part of a collaborative local team. The role offers variety each day, with the chance to support customers directly while contributing to the continued growth of Duncan-Parnell's Savannah operations.Position OverviewThe Customer Support & Sales Coordinator is responsible for supporting the daily operations of the Savannah branch and helping maintain a smooth, efficient business workflow in a team-oriented environment. This position is Monday through Friday, 7:30 a.m. to 4:30 p.m., with a one-hour lunch break. Primary duties include assisting customers at the front counter, answering incoming calls, billing completed customer orders, creating COD accounts, submitting and filing required paperwork, maintaining the retail area, receiving incoming packages, shipping occasional orders, and printing and binding construction documents as needed.Duties & ResponsibilitiesGreet customers with enthusiasm and take care of their requests with an upbeat attitudeAnswer phone and emails in a courteous, timely mannerMaintain communication with employees in different branchesBill all orders in the ERP system (P21) as well as other daily electronic entriesNotify customers when orders are ready Restock retail area when stock is lowUpdate item pricing and signage as neededMaintain a clean environment for customers and employeesMS Teams calls when meetings are assigned Shipping and receiving inventoryPrinting orders as assigned Replenish office items when out of stockMonthly inventory counts Requirements: General computer skillsHigh School graduate or equivalentMust be dependable and arrive at work on timeMust have a positive and helpful attitudeWillingness to learn and attention to detailIndependent worker with ability to be resourceful Ability to work intentionally without guidance after trainingCapable of prospecting new customers for businessConstruction industry knowledge is a plusBenefits Include:Medical, dental, vision, life, and long-term disability insurance availableMedical and dependent care FSA or HSA401(k) Retirement PlanPTO and HolidaysPaid Parental LeaveThe above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.Equal Opportunity Employer, including Veterans and Individuals with DisabilitiesPI7085c9fd7efc-9554
Not specified in the original listing.
Not specified in the original listing.
Duncan Parnell Inc. is involved in providing installation services, particularly in the Signs and Graphics sector. They prioritize safety and quality in their operations while fostering a supportive environment for their staff. Read More