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Customer Service Specialist - Lake City

Date Posted: Aug 15, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Lake City, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 13, 2026

Job Description

Overview

Customer Service Specialist - Lake CityJoin Our Mission: Your Meridian Career Starts Here!Location: Lake City, FLPay: $16.32/hr. Non-ExemptWhy Meridian?For over 50 years, Meridian Healthcare has been a trusted leader in mental health and substance use care across North Central Florida. Guided by our H.E.A.R.T. values-Hope, Empathy, Accountability, Resilience, and Teamwork-we are committed to transforming lives and strengthening communities.About the RoleAs a Customer Service Specialist, you play a vital role in creating a welcoming, efficient experience for every client. You'll serve as the first point of contact-supporting clients in person and by phone while ensuring smooth daily operations within the center.Key Responsibilities:Greet and assist clients, answering questions and directing them to appropriate servicesProvide administrative and clerical support (scheduling, correspondence, filing, mail, etc.)Manage financial tasks including co-pay collection, deposits, and petty cashSupport departmental operations and contribute to overall program successWhat We're Looking ForAssociate's degree (preferred) with clerical/reception or billing experienceORHigh School Diploma/GED with 2+ years of office/clerical experience (including public interaction; healthcare preferred)Bilingual skills a plusMust type 27 WPM and pass required assessmentsWhy You'll Love Working HereSupportive, team-oriented cultureGenerous PTO & holiday benefitsComprehensive health, dental, vision & wellness programs403(b) with up to 8% company matchTuition reimbursement & career growth opportunitiesAdditional perks including EAP, discounts, and moreMake an ImpactJoin a team where your work truly matters-helping connect individuals to care and support every day.Apply today and bring hope and healing to our communities with Meridian Healthcare.For information on Florida's Care Provider Background Screening Clearinghouse and screening requirements, visit .Meridian is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status. PIa203db9d84c5-9505

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Gainesville, Florida, United States of America

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