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Customer Service Representative

Date Posted: Oct 01, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location New Kensington, Pennsylvania, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 30, 2026

Job Description

Overview

Our plastic manufacturing client in the New Kensington, PA is seeking a Customer Service Rep. -Communicate effectively with customers to address inquiries and provide support -Manage customer accounts efficiently, including resolving complaints, expediting orders, maintaining inventory, processing change orders and delivery updates, ensuring accurate shipping procedures, and monitoring product revisions or material changes -Process customer orders accurately and in a timely manner -Track and analyze performance metrics, including on-time delivery -Monitor customer orders and manage obsolete inventory -Willing and able to travel as required -Perform additional duties as assigned to support a productive and efficient work environment -Proficient in general computer operations -Knowledgeable in standard office practices -Able to follow both verbal and written instructions -Capable of working independently with minimal supervision -Willing to work overtime as needed -Able to lift up to 25 lbs By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Quakertown, Pennsylvania, United States of America

Synerfac Technical Staffing is a leading service provider in the staffing sector, focusing on finding skilled professionals to join companies in various technical fields. The company emphasizes collaboration, integrity, and effective communication wi... Read More

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