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Customer Care Coach

Date Posted: May 28, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Apache Junction, Arizona, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026

Job Description

Overview

The Customer Care Coach at Serenity Mental Health Centers is a full-time role designed for individuals who want to support others in their personal growth journey. The position entails working closely with participants through structured sessions, leveraging training provided by the company. This role does not require a specialized background, as Serenity values a positive attitude and work ethic over formal experience.

Key responsibilities

  • Work one-on-one with individuals throughout the day
  • Guide participants through scheduled sessions using specialized tools and technology
  • Help individuals stay motivated and engaged with practices like journaling and goal setting
  • Prepare daily plans to maximize value from each session
  • Track progress and update internal records
  • Create a calm and welcoming environment for participants

Required skills

  • 2+ years of professional work experience
  • Strong interpersonal and communication skills
  • Ability to remain calm and supportive in fast-paced environments
  • Willingness to learn, grow, and accept feedback
  • Experience in customer service or related fields

What the company offers

  • Competitive pay
  • 90% employer-paid medical, dental, and vision coverage
  • 10 PTO days (15 after the first year) + 10 paid holidays each year
  • 401(k) retirement program
  • Strong advancement opportunities

Skills Required

Company Overview

Apache Junction, Arizona, United States of America

Serenity is a growing organization focused on helping individuals move forward in meaningful ways. The company is committed to creating supportive experiences for personal growth, and offers strong advancement opportunities as it continues to expand. Read More

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