Overview In this role you ensure accurate information handling and seamless guest service within a luxury hospitality setting. You will support daily office operations, maintain filing systems, process correspondence, and assist guests with professional, attentive service. You collaborate across teams to uphold Marriott's Gold Standards and Credo, delivering thoughtful, guest-centric experiences. This position offers a stable, full-time opportunity at The Ritz-Carlton portfolio, focused on excellence and professional growth. ResponsibilitiesEnter and retrieve records and guest information in databases and POS systemsPrepare letters, memos, and documents using standard office softwareHandle mail operations and maintain filing systems (digital and paper)Compile and organize records of activities and transactionsAnswer phones with proper etiquette and support guest inquiriesFoster positive working relationships and support team goalsAssist guests with disabilities and follow confidentiality proceduresMove objects up to 10 pounds and perform other reasonable duties as requested by Supervisors Key requirementsclear and professional communicationteam collaboration and relationship-buildingactive listening and responsivenessdata entryword processingspreadsheets
Not specified in the original listing.
Not specified in the original listing.
Marriott International, Inc. is a leading global lodging company with a broad portfolio of hotels and related lodging facilities. The company is dedicated to fostering an inclusive workplace and values the diverse backgrounds of its associates. Read More