Overview

Job DescriptionJob DescriptionUMH Properties, Inc. is a publicly traded Real Estate Investment Trust (REIT) that has tripled in size over the past 10 years, with no signs of slowing down. We are seeking a Community Office Assistant for our Broadmore Community. Job PurposeThe purpose of the Community Office Assistant position is to support the Community Manager in handling all duties required to keep each community running as well as working together to ensure UMH standards are consistently maintained for residents and employees. Job DutiesAssist the Community Manager with collecting rent Assist the Community Manager with the process of selling and renting of homesSupport efforts necessary to regularly inspect and maintain the community to consistently provide an attractive, clean and safe place to live.Help enforce community rules and regulations Assist with supervising of maintenance staffMaintain working knowledge and application of the Americans with Disabilities Act as it pertains to various aspects of the communityMaintain working knowledge and application of the Fair Housing Act and other local laws as they pertain to the sale, rental and financing of homes in our communitiesAssist with monitoring rent payments and take action to ensure timely rent payments by residentsFollow UMH rent collection procedures Learn and adhere to state specific guidelines on commencing eviction actions against residents who are delinquent in paying their rent or in violation of community rules. Answer phones, take messages, coordinate with Community Manager on responding to resident needsInterface with residents, applicants, contractors and outside vendorsInput checks into the Rent Manager SystemEnter bills for the community into the Rent Manager SystemOrganize and file electronic and paper documentsClean and organize the office on a regular basis Communicate professionally and respectfully with coworkers, managers and community residents.Closely follow UMH procedures for managing the communityConsistently meet UMH standards for quality and safetyThe position includes all other responsibilities that may be necessary to fulfill the duties associated with the position or as may be assigned. Physical requirements of the jobMoving throughout the community by vehicle or on foot. Frequent use of computer, keyboard, mouse and phone during the work day.No heavy lifting is required. Work EnvironmentWorking indoors in an office environment as well as moving throughout the community on foot or by vehicleTravelOccasional car travel may be required to handle work-related errands outside of the community.Occasional car or air travel may be required to attend local or long distance trainings or when visiting other communities. Work ScheduleFull-time schedule, Monday through Friday, 40 actual hours worked per week with an unpaid lunch break each day.Occasional weekend, holiday or evening hours may be required based upon specific community needs such as special events, sales promotions, etc. Part-time schedules will vary based upon specific community needs.In-person attendance is an essential function of this position. Job classificationThis is a non-exempt position under the Fair Labor Standards Act. Non-exempt employees will be eligible for overtime pay in weeks where total hours worked exceed forty hours. Required qualificationsStrong customer service skills and the ability to provide the UMH standard of serviceAbility to work as part of a team as well as independently to complete job dutiesStrong time management and organizational skillsWillingness to attend periodic trainings on procedures and laws as they pertain to the job duties UMH offers employees a range of benefits: Competitive wages with options for annual bonuses and pay increasesSales positions include the option to earn commission401(k) retirement savings plan with company matchGenerous paid time offCompany-paid life insurance for full-time employeesMedical/Rx, Dental and Vision insuranceVolu