Overview In this role you will lead client service efforts at a full-service, AAHA-accredited veterinary practice outside Middletown, CT. You will focus on delivering an outstanding client experience to earn pet parents' trust and foster lifelong care partnerships. You'll collaborate with the team to translate high-quality medicine and patient care into practical, superb client interactions. This position offers the chance to shape client-facing operations in a fast-paced, service-oriented environment. A strong hook is the opportunity to impact client satisfaction at scale within a caring, collaborative team. Compensation / Benefits401Khealth/dental/vision insurancemental health supportlong-term & short-term disabilitylife insurancegenerous pet care discount ResponsibilitiesOversee client service operations and ensure a positive client experienceApply sales and marketing techniques to meet goals and drive client engagementPlan, organize and clearly present ideas and concepts to staff and clientsAssess information from clients and staff to evaluate hospital operationsManage multiple tasks under stress and changing priorities Key requirementsMinimum 2 years of experience in medical care facility operations managementStrong written and oral communication skillsBackground in service-oriented operations managementAbility to plan, organize, and present ideas effectivelyAbility to multitask and handle high stress in a dynamic environmentcommunicationstress managementadaptabilitymulti-stakeholder collaborationsales and marketing techniquesoperations management
Not specified in the original listing.
Not specified in the original listing.
