Wesley Financial Group is seeking a Client Retention & Escalation Manager to lead their Client Retention department in Franklin, Tennessee. This role is focused on helping clients navigate the timeshare exit process while delivering an exceptional customer experience through strategic vision and daily management of the team. The position emphasizes collaboration, data analysis, and process optimization to reduce client churn and improve satisfaction.
Wesley Group fosters a collaborative and supportive workplace culture dedicated to client success and employee growth. The organization emphasizes innovation and community involvement and offers various employee benefits to enhance work-life balance... Read More