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Client Manager - DE Small Group

Date Posted: Oct 04, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Wilmington, Delaware, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jan 05, 2027

Job Description

Overview

Overview In this role you manage a book of business as a strategic consultant for existing accounts, renewing contracts and driving cross-sell opportunities to grow profitability. You will lead senior-level relationships, develop tailored sales solutions, and coordinate cross-functional teams to deliver client value. The role focuses on retention, growth, and strong partnership building within a healthcare and insurance context. You will act as the primary client advocate during implementation and ongoing service delivery. ResponsibilitiesReview and present new products and services to clients to secure renewals and add-on salesManage senior-level client relationships and advocate for client needs across networksDevelop sales plans and metrics to retain and grow membership and profitabilityConduct routine service calls as the main point of contact for strategic planningSupport contract implementation and address escalated issues to ensure customer satisfactionPrepare sales projections, rate finalizations, and renewal materialsCollaborate with internal teams to deliver client strategy and close accountsLead cross-functional teams to execute account-specific action plans and long-term strategies Key requirements2 years of Account/Client Management experience or equivalentState-specific Producer License for Life, Accident & Health required or must be obtained within 45 days of hirepublic speaking and presentation abilitiesstrong communication and negotiation skillsorganizational skills and deadline orientationcreativity, persistence, problem solving and influencepublic speakingpresentation skillsnegotiationcommunicationorganizationcreativity

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Wilmington, Delaware, United States of America

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