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Claims Specialist, Accident Benefits

Date Posted: Sep 27, 2026
Yearly: C$ 94200.00 - C$ 94200.00

Job Detail

  • location_on
    Location Ottawa, Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 26, 2026

Job Description

Overview

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary.Flexible work arrangements and a hybrid work modelPossibility to purchase up to 5 extra days off per yearMultiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much moreShare plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)Salary range (but not limited to):94,200 - 115,200Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):12%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.About the roleJob DescriptionWe're looking for a Claims Specialist, Accident Benefits to join our growing team!What you'll do here:Participate in the management of routine and complex files through the dispute process. Represent the company in the negotiation and settlement process at the License Appeal Tribunal.Attend License Appeal Tribunal case conferences and hearings.Demonstrate exposure recognition through proactive file handling with strong analysis.Document analysis of file in claims system including rationale for dispute recommendation.Communicate in a timely and respectful manner with our legal partners Instruct Counsel on files in dispute.Conduct investigations and identify additional information such as an independent medical examination, customer medical or employment history required to clarify and/or justify a claim.Liaising with Technical and Health Services to ensure appropriate action is in place where appropriate.Collaboration and networking with different business units.Prepare Large Loss /Gatekeeping summaries where appropriate.Complete training and coaching initiatives.Negotiate settlements with supportive rationale Handle a regular intake of task assignments of License Appeal Tribunal disputes What you bring to the table:College or University diploma or any combination of equivalent education and experience2 to 3 years of Catastrophic claims handling experience and, or Catastrophic dispute handling experience. A minimum of 5 years accident benefit experienceStrong analytical skills and excellent planning with a high level of thoroughnessCan learn quickly and adapt to changeStrong sense of team spiritAutonomy and proactiveKnowledge of provincial legislation governing auto insuranceThis posting closes September 30 at 11:59PMIl s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance This role is a new member of our growing team. We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees

Key responsibilities

Not specified in the original listing.

Required skills

  • Insurance & Superannuation

What the company offers

Not specified in the original listing.

Skills Required

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