Job Description Job Description Job Title: Assistant Manager at Jacks at Johns Pass Boat & Waverunner RentalsCompany: Jacks at John's Pass Location: 190 Boardwalk Pl E (Inside Johns Pass Village), Madeira Beach, FL 33708 Job Type: Full-Time / Part-Time (Seasonal or Year-Round) Pay: $ Base Hourly Pay Rate / hour + Tips / Performance Bonuses About UsLocated right in the heart of historic John Pass Village in Madeira Beach, Jacks at John's Pass is a premier destination for boat and Waverunner rentals. We give locals and tourists an unforgettable Florida water experience, navigating the beautiful Intracoastal waterways and Gulf coast. We prioritize top-tier customer service, vessel safety, and high operational standards.Position OverviewWe are seeking an energetic, reliable, and hands-on Assistant Manager to help oversee daily dock and front-desk operations at our John's Pass location. In this role, you will work directly with management to manage guest check-ins, oversee safety briefings, coordinate dock staff, and keep fleet operations running smoothly.This role requires a flexible schedule, including availability across weekdays, weekends, and peak holiday periods (e.g., Memorial Day, 4th of July, Labor Day, spring break).Key ResponsibilitiesDock & Fleet Operations:Manage opening and closing procedures for the shop and staging dock.Oversee boat and Waverunner launches, dockings, wash-downs, and refueling.Perform daily pre-ride equipment checks to ensure safety, clean presentation, and maintenance standards.Guest Experience & Safety Compliance:Welcome guests, manage reservations, verify rental documentation, and handle POS check-outs.Conduct clear safety briefings and instruct renters on safe vessel operation, local boating regulations, speed zones, and navigation in the Pinellas waterways.Handle guest questions and resolve dockside issues with a professional, hospitable attitude.Team Support & Shop Leadership:Help lead dockhands and rental associates during peak rush periods.Maintain clean, organized front-office, check-in counter, and dock areas.Assist with inventory tracking, fuel logging, and rental scheduling software.Qualifications & RequirementsFlexible Schedule: Must be available to work weekdays, weekends, and summer/holiday peak periods.Boating / Watercraft Experience: Familiarity with personal watercraft (Waverunners/Jet Skis) and powerboats required. A Florida Boater Safety Card (or Captain's License) is a strong plus.Customer Service Focus: Strong communication skills and a friendly, upbeat demeanor tailored for a tourist destination.Physical Demands: Comfortable working outdoors in Florida sun/heat, swimming, standing for long shifts, and pulling/securing dock lines (lifting up to 50 lbs).Basic Tech Skills: Comfortable using digital booking platforms, reservation software, and POS systems.Reliability: Punctual with dependable transportation to Johns Pass Village.Benefits & PerksCompetitive base pay plus tips and performance incentives.Employee perks on rentals and gear.Unbeatable work location right on the water in Johns Pass.Room for growth and advancement within company operations.How to ApplyReady to join the crew at Jacks at Johns Pass?Submit your resume and a brief introduction outlining your boating and guest service experience , or drop off your resume in person at:Jacks at John's Pass 190 Boardwalk Pl E Madeira Beach, FL 33708 (Inside Johns Pass Village)
Not specified in the original listing.
Not specified in the original listing.
