Competition Auto Group is seeking BDC Representatives to join their sales team in Saint James, New York. This role involves managing client inquiries and following up with customers to enhance their experience and support the sales process.
Key responsibilities
Handle heavy inbound and outbound client inquiries from web leads, phone, and email
Perform short-term and long-term follow-up with clients in the CRM system
Communicate professionally with customers and resolve issues effectively
Direct customer calls, questions, and concerns to the appropriate party
Log all activity in the CRM
Required skills
At least 1 year of experience in customer service
Proficient in basic computer operating systems, including Windows, Google, and Microsoft
Strong customer service skills, including phone and email etiquette
Competition Auto Group values its associates and provides a supportive work environment. They offer opportunities for growth and a competitive compensation package, making it an attractive employer in the automotive industry. Read More
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