Overview

Job Description: Job Description Description: Find the workplace you've been looking for join our Reliance Bank team! We're seeking an experienced and motivated Assistant Branch Manager to serve as the on-site leader of our Plank Road Office in Altoona, PA - driving operational excellence, team performance, and exceptional customer experiences. This role is ideal for a banking professional who enjoys leading people, building customer relationships, driving business growth, and making a meaningful impact within their community. As Assistant Branch Manager, you will partner closely with the Regional Manager to achieve branch goals while providing day-to-day leadership and support to your team. Why Join Our Bank? At Reliance Bank, you'll be part of a team that values collaboration, integrity, accountability, and exceptional customer service. We are committed to investing in our people, supporting career growth, and creating an environment where team members can make a meaningful impact on customers and communities every day. If you're ready to take the next step in your banking career and lead a team committed to delivering outstanding service, we encourage you to apply today. What You'll Do Lead Branch PerformanceServe as the primary on-site leader responsible for daily branch branch performance through strong leadership, accountability, and customer focus.Monitor sales, service, operational, and growth metrics to ensure branch goals are achieved.Oversee cash management, ATM operations, TCR management, and operational controls.Ensure compliance with bank policies, procedures, and regulatory requirements.Support branch staffing and perform Personal Banking Advisor responsibilities as needed.Build Customer Relationships & Business GrowthDeliver an exceptional customer experience through personalized service and financial guidance.Assist customers with account openings, account maintenance, consumer lending needs, and banking transactions.Identify opportunities to deepen customer relationships through relevant products and services.Resolve customer concerns with professionalism and a commitment to service excellence.Promote digital banking solutions and financial tools that enhance convenience and accessibility.Represent the bank within the community and cultivate relationships with local businesses and & Develop Your TeamLead, mentor, and develop branch team members to achieve individual and branch goals.Foster a positive, engaged, and high-performing team environment.Provide regular coaching, feedback, and performance support.Partner with Human Resources on recruiting, onboarding, performance management, and team member relations scheduling, timecard approvals, staffing coverage, and PTO requests to ensure operational effectiveness.Collaborate Across the OrganizationPartner with leadership and internal departments to support strategic initiatives and business objectives.Participate in meetings, projects, and committees that contribute to organizational success.Share insights and recommendations to improve branch performance and customer : What We're Looking for: The ideal candidate for the Assistant Branch Manager is:A strong leader who motivates and develops others.Customer-focused and effective communicator and problem solver.Organized, adaptable, and capable of making sound decisions in a fast-paced environment.Committed to supporting the bank's culture, values, and community presence.Required Qualifications for the Assistant Branch Manager role:High school diploma or equivalent.Minimum of 3+ years of banking or financial services experience.Demonstrated success in sales, customer relationship management, and effective team leadership and development. Experience originating consumer loans with an annual loan volume of at least $1.5 million.Valid U.S. Driver's License.Ability to maintain NMLS registration in accordance with the SAFE Act.Preferred QualificationsAssociate's degree in Business or a related field. Benefits for This