Job DescriptionJob DescriptionOverviewOur family-owned agency is growing, and we're looking for a detail-oriented Customer Service & Administrative Support Representative to join our professional office team in Murrieta, CA. This role is ideal for someone with an administrative or office background who enjoys helping people, managing details, and supporting a team in a fast-paced, service-focused environment. What You'll DoDeliver friendly, professional customer service via phone, email, and in-personPrepare and process policy documents, certificates, and client filesComplete administrative tasks such as data entry, scheduling, and follow-upMaintain accurate records and ensure compliance with office and carrier proceduresSupport agents with quoting, policy changes, billing inquiries, and renewal processingAssist with office organization, document management, and client onboardingMaintain a clean, organized, and efficient work environment What We're Looking ForAdministrative, office, receptionist, or professional customer service experience (insurance experience a plus but not required)Highly organized, dependable, and detail-orientedProfessional communication skills, both written and verbalAbility to multitask and meet deadlines in a structured office settingWillingness to learn new software and follow established processesLong-term career focus with a desire to grow and advance within the agency RequirementsHigh school diploma or equivalentPrior office/administrative experience strongly preferredProficiency with computers and basic office softwareMust be able to work in-office Monday-Friday Compensation & BenefitsHourly: $20 per hourEmployer-sponsored 401(k) retirement plan1 week paid time off (After 1 year of employment)7 paid holidaysOpportunities for advancement within the agencySupportive and professional team environment How to ApplyPlease submit your resume and a brief cover letter highlighting your administrative or office experience and why you're a strong fit for this role. Job Type: Full-timeLocation: In-person, Murrieta, CAEducation: High school diploma or equivalent requiredExperience: At least 1 year in an administrative role preferredJoin us in delivering outstanding administrative support while creating a positive experience for everyone who walks through our doors. Your enthusiasm, organizational talent, and dedication will make a meaningful impact every day!
Not specified in the original listing.
Not specified in the original listing.
