Faithful Companion Pet Cremation Services is searching for a full-time Office Manager at our Marietta, GA location with an annual salary between $45,000 - $50,000. Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members. The Office Manager position offers a full benefits package, available after 30 days of employment, which includes:- Sick Time- Vacation- Bereavement- 401K with up to 4% match on contributions- Medical including the option to add an FSA/HSA for medical and dependent care- Dental- Vision- Company paid life insurance- Voluntary pet insurance- Voluntary Short-term and long-term disability insurance- Voluntary Accident and critical illness insurance Duties & ResponsibilitiesSort and file daily sales and invoicesEnter sales, payments, and payables into Microsoft Great PlainsManage all cash and check payments, including making depositsAnswer billing-related questions from clinics and individual families, providing thorough support.Track and collect pending payments from clinics and individual familiesProduce and sort monthly statement, create Monthly revenue reportsProduce the commission schedule for the Director of Business DevelopmentMake tax payments, pay bills, include cutting checksMaintain and balance a financial ledgerManage office staff including: Scheduling. training and continued coaching, overseeing that tasks are completed correctly and efficiently, annual reviews, disciplinary actions when needed, hiring and firing when neededOrder custom urns, jewelry, and other memorial productsMaintain parts of the Faithful Companion websiteProduce and maintain informational resources for the teamMiscellaneous editing of projects, e.g., marketing materials, mailers, holiday cards, etc.Monitor the company e-mail and reply to customer inquiries in a timely mannerMeet with families, which includes helping to transport pets from their vehicle into our facility, walking them through our cremation options, and offering comfort and compassion with the highest level of professionalismKeep all client-facing office areas clean and tidy at all timesAbility to work with the rest of the management team in a constructive way and with a positive attitude.Strong ability to multitask with a high attention to detail, work independently, remain organized, and maintain effective time management skills.Any other duties assigned by the Location Manager, Director of Administrative Services, Regional Manager, or Executive Management. Problem solving skills.Self-motivated and organizedCash HandlingBasic understanding of accounting software (experience with Microsoft Great Plains preferred)Critical thinking and sense of urgency to handle any situations that may arise.Strong knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.)Demonstrate leadership skills with the ability to motivate and inspire a teamDetail-oriented mindset with a commitment to delivering error-free servicesAbility to handle multiple tasks simultaneously while maintaining efficiencyPhysical capability to lift and move heavy objects with assistanceProfessional appearance at all timesCompensation details: 0 Yearly SalaryPI80c636bbe45a-2598
Not specified in the original listing.
Not specified in the original listing.
Faithful Companion Memorials Inc. is a family-owned company providing compassionate care for deceased pets and their families. They focus on customer service and support their employees with a positive work environment and opportunities for growth. Read More