Patient Check-In/Out: Greet patients warmly, verify personal and insurance information, collect co-pays, and process paymentScheduling & Coordination: Book, confirm, and reschedule appointments for allergy consultations, skin/patch testing, immunotherapy build-up, and follow-upsReferral Management: Initiate and track referral requests, coordinate with referring providers, and schedule follow-up visitsCommunication Hub: Answer incoming calls, respond to patient inquiries, and route messages to the appropriate staffInsurance & Compliance: Verify insurance eligibility, process pre-authorizations, and maintain HIPAA-compliant recordsAdministrative Support: Maintain accurate patient records, update electronic medical records (EMR), and assist with billing and accounts receivable tasksSpecialized Allergy Clinic Duties: May handle allergy-specific scheduling, immunotherapy cycle coordination, and patient education on treatment plansOffice Operations: Assist with inventory management, supply ordering, and general office support as needed
Not specified in the original listing.
Not specified in the original listing.
