Overview

Description: Journeys Young Adult Housing program provides 20 leased units of permanent supportive housing to households who are unhoused and between the ages of 18-24 at intake. Program staff support tenants in building skills needed to maintain a lease and live independently, as well as supporting tenants working toward self-identified goals and helping tenants build a support network outside of Cocoon House. The Young Adult Housing Case Manager, internally referred to as the Journeys Case Manager works with tenants to maintain housing and build skills to support stability throughout adulthood. The Journeys Case Manager supports tenants in setting and progressing toward goals in various domains including basic needs, life skills, education, employment, health, mental health, and substance use. Tenants are not required to utilize case management services, so the ideal case manager will bring creativity and thoughtfulness to the role to encourage tenants to participate in skill building and other services. May have to change this to accommodate current schedule This position works Tuesday-Saturday; 11:00 am - 7:00 pm, the role requires flexibility, at least one weekend day and some earlier days as needed.Journeys Case Manager Duties & Responsibilities:Full-Time (Tuesday-Saturday; 11:00 am - 7:00 pm) On-site in Everett, Snohomish CountyStarting Wages: $21-23/hr depending on shift +$1.50/hr pay differential for multi-lingual skills with additional paperworkAssist tenants in maintaining housing, including support around following a lease and maintaining unitsProvide client-driven case management by supporting tenants in setting and working toward goals and skill development with emphasis on independent living skills, meeting lease requirements, and building external support networksConduct assessments of outcomes and goals at entry, during, and exit for each tenant. Complete all required paperwork and data entry on-time, accurately, and in compliance with internal and external database standards.Collaborate with Program Manager to provide community events, tenant council, and life skill activities for tenants at least twice a month.Maintain professional boundaries with residents while providing a supportive community environment.Complete daily log notes to ensure consistent and clear communication between staff.Attend meetings as required at program, agency, and community levels.Maintain tenant confidentiality in all activities.Perform light cleaning duties in communal areas, including but limited to: vacuuming, sweeping/mopping, and trash removal.Conduct comprehensive assessments to identify residents' educational levels, career interests, and skill gapsDevelop personalized education and employment plans, outlining realistic goals and action stepsProvide ongoing support and guidance, monitoring progress and adjusting plans as neededAssist residents in exploring educational options, including GED preparation, vocational training, and college enrollmentCoordinate, schedule, and facilitate opportunities for informational sessions from various educational institutes both on-site and off-siteFacilitate, coordinate, and/or schedule Weekly/Monthly workshops and training sessions on essential job skills, including resume writing, interview techniques, job search strategies, and other relevant topicsProvide one-on-one coaching to enhance life skills such as communication, problem-solving, organization, and time-management skillsCoordinate access to computer labs, libraries, and online resources for job searching and skill developmentSupport financial literacy education with residents to learn basic financial skills, budget creation, and how to maintain healthy financial habitsMaintain an up-to-date resource directory of educational institutions, employment agencies, and community support servicesProvide guidance and resource connection for support in completing applications, securing financial aid, and accessing tutoring servicesAssist r