Overview

Position: Workstation Specialist (Ref: 18492)Location: Allentown, PA USA, 18102Salary: $23.46/hr.Duration: 11 Months 21 Days - ContractOpenings: 1Deadline: 07/14/2026Description: Local Candidates Only HybridWe are seeking a highly skilled and motivated Workstation Specialist to join our team for a contract engagement. This role is ideal for a detail-oriented professional who excels in a fast-paced environment and possesses strong technical and customer service skills.As a Workstation Specialist, you will be responsible for providing Tier 2 hardware and software support, as well as installation and troubleshooting services, across various office locations.Your primary duties will include: Hardware & Software Support: Install, configure, and troubleshoot PC hardware, peripherals, and software in both network and stand-alone environments. Infrastructure Tasks: Perform cable runs and terminations (Cat5e/Cat6) and support telecommunication equipment, including VoIP sets and conferencing hardware. Systems Management: Utilize tools such as SCCM for imaging, monitoring, and compliance reporting; manage user accounts; and assign workstation names within Active Directory. Mobile Support: Configure, issue, and troubleshooting mobile devices, ensuring they are kept current with updates and policies. Inventory Management: Unpack, inventory, and track computer equipment using asset management systems. Documentation: Create and update technical process documentation to ensure efficiency and consistency.Requirements Experience: 2+ years of experience in installing, configuring, and troubleshooting PC hardware/software in an enterprise LAN/WAN environment, including laptops, docking stations, and multifunction printers. Technical Proficiency: Demonstrated ability with ticketing systems (such as Remedy), premise cabling, and diagnostic software. Professionalism: Strong communication and customer service skills, with a high level of attention to detail and the ability to multitask effectively. Mobility: Must possess a valid drivers license and be able to use a personal vehicle for travel to various work sites to provide support and transport equipment. Flexibility: Willingness to travel to various sites, including occasional overnight travel for training or support as needed.Position Overview Type: Contract Schedule: 8 hours per day, 5 days per week Engagement: Hybrid (80% Onsite, 20% Remote)Required / Desired Skills Experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment Required - 2 Years Experience installing and supporting laptops/docking stations. Required - 2 Years Experience installing and supporting multifunction print devices. Required - 2 Years Experience with Remedy or similar ticketing system. Required - 2 Years Experience with premise cabling (installing Cat5e/6 cable and terminations). Required - 2 Years Valid Drivers License. Required - 2 Years Ability and flexibility to travel toe areas outside of the designated region to other districts in PA to attend trainings, meetings, or assist other districts when required. Required - 2 Years Meetings or assist other districts when required. Required - 2 Years Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment Required - 2 Years Disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language. Required - 2 Years Experience with Cisco VPN router installation and support. Required - 1 Years Experience with Active Directory. Required - 1 Years Experience with Hyena System Management Software. Required - 1 Years Experience with Microsoft System Center Configuration Manager. Required - 1 Years Experience creating process documentation (strong writing skills). Required - 1 Years Experience leading team deployments. Required - 1 Years Experience reading and interpreting architectural and electrical pla