Overview

Workplace Services Specialist, Operations Center, Onalaska WI Altra Federal Credit Union is looking for a dependable and service-oriented Workplace Services Specialist to join our Facilities department. In this role, you will play an important part in keeping our organization connected and running smoothly by providing inter-office mail services, including pick-up, delivery, sorting, metering, and mail runs between local offices. Beyond mail operations, you'll support the Facilities Department's mission of maintaining a professional, organized, and welcoming work environment for employees and visitors. If you take pride in providing exceptional internal service, enjoy staying organized, and thrive in a role that keeps you active and engaged, we encourage you to apply! Key Responsibilities Provide inter-office and external mail services including pick-up, delivery, sorting, metering, and mail runs between local offices.Drive and deliver documents, and other correspondence to vendors, appraisers, UPS/FedEx, and Altra's La Crosse, Onalaska, West Salem, Holmen, Festival and La Crescent branches.Process Winona branch mail for pickup.Maintain UPS user accounts.Manage office supply inventories and place orders as needed.Manage mailroom supply inventory adequately stocked (envelopes, paper, shipping items, etc.)Maintain the mailroom, shipping room, and receiving areas in a neat and orderly manner.Maintain postage machines and perform minor repairs as needed, contact vendor for major repairs.Coordinate vendor services and maintain appropriate records and documentation as needed. Qualifications High school diploma (or equivalent) required.Experience in facilities coordination, office administration, workplace services, operations support, or a related field preferred.Previous customer service experience required.Valid driver's license required.Clean driving record required. Skills & Abilities Strong organizational and time management skills.Excellent verbal and written communication skills.Ability to manage multiple priorities and work independently.Strong customer service orientation and problem-solving skills.Basic computer skills, specifically Microsoft Office applications. Availability This position is full-time, 40- hours per week, Monday through Friday from 8:00 a.m. to 5:00 p.m.Flexibility within the posted hours will be required, but only as needed. Work Environment This position is located at Altra's Operations Center in Onalaska, WI.This position is an active role that requires much movement throughout the day.Occasional lifting, carrying, pushing, and pulling of items weighing up to 50 pounds or more is required.Much work is done by putting items on a cart and rolling the cart through the building.Time working at a desk is limited throughout the day. Pay & Benefits Starting pay is $17.00+ per hour, with prior work experience considered.When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam.Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.Up to a 6% employer-matched 401(k) + additional 3% employer contribution.Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members