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Work From Home Inbound Contact Centre Agent

Date Posted: Jun 29, 2026
: C$ 15.00 - C$ 15.00
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Job Detail

  • location_on
    Location Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

MCI is seeking Work From Home Inbound Contact Centre Agents to deliver responsive and empathetic customer support. These positions are ideal for individuals who thrive in a remote work environment and enjoy assisting customers across various industries including healthcare, retail, and financial services.

Key responsibilities

  • Receive and respond to inbound customer calls
  • Assist with inquiries, complaints, and service requests
  • Provide clear and accurate information about products and services
  • Log all customer interactions in the system
  • Follow company protocols and escalate issues when necessary

Required skills

  • High school diploma or equivalent
  • Previous outbound sales or call center experience preferred
  • Excellent verbal communication and listening skills
  • Ability to work independently and manage time effectively
  • Reliable internet connection and a quiet home office setup

What the company offers

  • Paid Time Off and paid holidays
  • Health Benefits through Blue Cross for full-time employees
  • Life Insurance options
  • Career Growth with internal promotions
  • Paid Training
  • Casual Dress Code

Skills Required

Company Overview

MCI Careers
Canada
72 Current Jobs Openings

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. They are committed to fostering an environment where professionals can bu... Read More

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