We are seeking a Customer Service Specialist to support customers remotely. The position involves handling customer questions, account requests, service issues, and general inquiries through phone and online communication channels. Responsibilities Respond to customer questions. Provide information about services. Assist with account-related requests. Handle routine complaints. Update customer records. Follow customer-service procedures. Escalate issues requiring additional support. Requirements Strong communication and interpersonal skills. Basic computer knowledge. Ability to use email and customer-service software. Good organizational skills. Patience and professionalism. Reliable internet connection. Ability to maintain a suitable home workspace.
Not specified in the original listing.
Not specified in the original listing.
