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Work-at-Home Contact Centre Associate

Date Posted: Jun 29, 2026
: C$ 15.00 - C$ 15.00
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Job Detail

  • location_on
    Location Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

MCI Careers is seeking Work-at-Home Contact Centre Associates to provide remote customer support. This role is ideal for tech-savvy individuals capable of managing various customer interactions through phone, email, or chat. MCI is known for its commitment to employee development and fostering a positive work environment.

Key responsibilities

  • Handle inbound and outbound customer communications via phone, email, or chat.
  • Resolve customer issues efficiently and professionally.
  • Provide product and service information clearly and accurately.
  • Record customer interactions and feedback in the system.
  • Collaborate with team members and participate in virtual training sessions.

Required skills

  • High school diploma or equivalent required.
  • Previous experience in a contact center or customer service role preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and manage time effectively.
  • Stable internet connection and a quiet home office setup.

What the company offers

  • Paid Time Off including paid holidays.
  • Health benefits eligibility for full-time employees.
  • Life insurance options.
  • Career growth opportunities with a focus on internal promotions.
  • Paid training for skill development.
  • A fun, engaging work environment with a casual dress code.

Skills Required

Company Overview

MCI Careers
Canada
72 Current Jobs Openings

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. They are committed to fostering an environment where professionals can bu... Read More

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