Overview

Geronimo Hospitality GroupDescription: STEP INTO THE BIG LEAGUESGeronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day.beFITNESSbeFitness is about living a happy, healthy life and pursuing the best version of ourselves. We focus on helping our members achieve their fitness goals and fulfilling all of their active lifestyle needs.PERKS OF THE JOBWe believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.YOUR ROLE IN CREATING GERONIMOMENTSIn this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here-use it to build the future, make an impact, and continuously improve the guest experience.As the Welcome Desk Associate, you will be responsible for checking in members and guests upon their arrival to the club, creating a positive first impression and provide the highest level of member service and an inviting reception area. In addition to your general job duties, you will provide exceptional customer service, creating an environment of hospitality and luxury and consistently demonstrating a positive and professional attitude.WHAT YOUR DAY WILL LOOK LIKEGreet and check in members and guests upon arrival to the ClubBook appointments and reservations for membersUnderstand and anticipate the needs of our members; be attentive, listen carefully and follow through; provide exceptional customer servicePerform opening and/or closing duties, as requiredAnswer and transfer phone callsProvide membership sales team with guest/prospect lead contact informationWalk through the facility and greet members, pick up abandoned towels, and keep floor clear of debrisMULTIPLE SHIFTS AVAILABLEDay shifts are 8am-12pm, 12pm-4pm, or 8am-4pmEvenings shifts are 4pm-closeWeekend shifts are 6:15am-1pm, 8am - 2pm, or 1pm - 5:30pmGHG24 Requirements: WHAT IT TAKES TO SUCCEEDYou are 16 years of age or olderYou have previous customer service experienceYou have basic computer knowledgeYou are punctual and can maintain a positive and professional attitudeYou are able to deal with unpleasant or angry people with the need to problem solve difficult situationsYou are able to adapt to a frequently changing environmentYou are able to stand for long periods of timeYou are able to use your hands to finger, handle or feel objects, tools or controls, and reach with hands and armsYou are able to occasionally lift and/ or move up to 50 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.MANDATORY REQUIREMENTU.S. Work Authorization (required).JOIN A TEAM THAT MAKES AN IMPRESSIONAt Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.405 Genesse StreetDelafield, WI 53018Compensation details: 12-13 Hourly WagePIa2cfb-2001