Overview

Description: Department: ProductReports to: Director of ProductEmployment Type: Full-Time, Salaried ExemptBonus: EligibleTarget Start Date: Q4 2026Robert Dietrick Company (RDC) is seeking a strategic, customer-focused Warehouse Solutions Manager to lead and grow our Warehouse Solutions business unit.This is a high-impact leadership role for someone who can connect the needs of warehouse operations with practical, profitable material-handling solutions. You will lead a growing team, develop vendor and installation-partner relationships, support complex customer opportunities, and build scalable processes that take projects from concept through installation.The ideal candidate combines sales acumen, project-management discipline, technical product knowledge, and a decisive leadership style. You enjoy solving difficult customer problems, developing people, creating new market opportunities, and improving how work gets done.What You'll DoLead the Warehouse Solutions BusinessLead, coach, and develop the Warehouse Solutions team through regular meetings, performance feedback, training, and accountability.Partner with the Director of Product and Director of Sales to establish annual sales, revenue, gross-profit, and performance goals.Develop and execute a long-term growth strategy for RDC's Warehouse Solutions business.Own business-unit forecasting, performance reporting, commission reporting, and pipeline visibility.Build repeatable team processes that support sustainable growth and reduce reliance on any one individual.Grow Customer and Market OpportunitiesIdentify new markets, product categories, strategic partnerships, and service opportunities.Collaborate with RDC sales representatives on complex opportunities and strategic accounts.Develop lasting relationships with customers, manufacturers, engineers, contractors, subcontractors, and installation partners.Build and maintain a qualified opportunity pipeline while improving win/loss analysis and forecasting accuracy.Establish pricing, margin, manufacturer, and subcontractor strategies that strengthen competitiveness and profitability.Participate in customer presentations, site assessments, solution development, proposal reviews, and negotiations.Create practical sales tools that help RDC representatives identify, qualify, and advance Warehouse Solutions opportunities.Manage Products, Vendors, and ProjectsEvaluate, onboard, and manage Warehouse Solutions vendors, manufacturers, subcontractors, and installation partners.Develop preferred-vendor relationships and maintain a strong, relevant portfolio of warehouse solutions.Support quoting, estimating, project scoping, warehouse layouts, implementation planning, and complex project execution.Help ensure smooth transitions between Sales, Product, Operations, Service, subcontractors, and installation teams.Establish clear procedures for engineering requirements, permitting, compliance, change orders, installation quality, warranty responsibilities, and project closeout.Identify project risks early, develop appropriate mitigation plans, and conduct post-project reviews to improve future outcomes.Evaluate project profitability and identify opportunities to improve financial performance.Build Scalable Operations and Market PresenceMaintain accurate CRM data, opportunity reporting, and forecasting.Standardize workflows for inspections, permitting, quoting, project execution, and installation.Improve documentation, internal communication, and cross-functional accountability.Partner with Marketing on educational content, case studies, videos, product-catalog materials, and website content.Research warehouse, industrial safety, material-handling, and related technology trends.Lead new service-development initiatives, including RDC's rack inspection program.What Success Looks LikeDuring the first 12 months, the Warehouse Solutions Manager will be expected to help RDC:Develop a three-year Warehouse Solutions growth strategy and establish annua