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Warehouse Customer Service Lead

Date Posted: Sep 19, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Cedar Rapids, Iowa, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 21, 2026

Job Description

Overview

Midwest 3PL 60;is seeking a dependable 60;Warehouse Customer Service Lead 60;to coordinate communication between truck drivers, warehouse employees, customers, and transportation operations. The ideal candidate is organized, communicates well, and can read and understand dispatch logs and shipping documents.Responsibilities:Communicate with truck drivers, warehouse employees, customers, and transportation personnel.Communicate schedules, load information, pickup and delivery details, and changes.Read and maintain dispatch logs, bills of lading, and shipping documents.Coordinate driver pickups and deliveries and direct them to loading and unloading areas.Communicate with management and warehouse staff regarding freight, appointments, and priorities.Monitor load status and communicate delays or changes.Assist with scheduling appointments and daily warehouse workflow.Verify paperwork and maintain accurate records.Help resolve issues involving drivers, freight, schedules, and warehouse operations.Qualifications:Warehouse, transportation, logistics, dispatch, or customer service experience preferred.Strong communication and organizational skills.Ability to read and understand dispatch logs and shipping documents.Basic computer skills.Previous lead experience preferred.Forklift experience is a plus.Join a growing company that values hard work, teamwork, and reliability. Apply today to become part of the Midwest3PL team!Click apply now to email us today!recblid 70wofmi8v49dizaouvifbcawejbvik

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Cedar Rapids, Iowa, United States of America

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