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WAH Call Centre Representative (Urgently Hiring)

Date Posted: Jun 30, 2026
: C$ 15.00 - C$ 15.00

Job Detail

  • location_on
    Location Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026

Job Description

Overview

MCI is a rapidly growing tech-enabled business services company offering a remote position as a Call Centre Representative. The role focuses on providing exceptional customer service by handling inbound and outbound calls, addressing customer concerns, and maintaining records while working from home. MCI values continuous learning and provides growth opportunities for its employees.

Key responsibilities

  • Handle inbound and/or outbound customer calls
  • Provide accurate information and resolve customer concerns
  • Maintain professionalism and empathy in every interaction
  • Record call details and customer feedback in the system
  • Meet performance goals and adhere to call center protocols

Required skills

  • Call Centre / Customer Service experience
  • Strong communication and multitasking skills
  • Ability to work independently in a remote environment
  • Reliable internet connection and a quiet workspace
  • 18 years or older
  • High school diploma or equivalent

What the company offers

  • Paid Time Off and paid holidays
  • Health Benefits through Blue Cross for full-time employees
  • Life insurance options
  • Accident and critical illness insurance
  • Career growth with a focus on internal promotions
  • Paid training
  • Fun, engaging work environment
  • Casual dress code

Skills Required

Company Overview

Canada

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. They are committed to fostering an environment where professionals can bu... Read More

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