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WAH Call Centre Representative (Urgently Hiring)

Date Posted: Jun 29, 2026
: C$ 15.00 - C$ 15.00
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Job Detail

  • location_on
    Location Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

MCI is urgently hiring remote Work-at-Home Call Centre Representatives to join their customer support team. As a rapidly growing tech-enabled business services company, MCI is committed to providing excellent customer experiences across various industries. This role is perfect for individuals with a passion for helping others and who are ready to start working immediately from home.

Key responsibilities

  • Handle inbound and/or outbound customer calls
  • Provide accurate information and resolve customer concerns
  • Maintain professionalism and empathy in every interaction
  • Record call details and customer feedback in the system
  • Meet performance goals and adhere to call center protocols

Required skills

  • Call center or customer service experience is a plus
  • Strong communication and multitasking skills
  • Ability to work independently in a remote environment
  • Reliable internet connection and quiet workspace
  • High school diploma or equivalent required
  • Must be 18 years or older

What the company offers

  • Paid Time Off
  • Health benefits through Blue Cross for full-time employees
  • Life insurance options
  • Supplemental insurance for accidents and critical illness
  • Paid training opportunities
  • Career growth with a focus on internal promotions
  • Fun, engaging work environment
  • Casual dress code

Skills Required

Company Overview

MCI Careers
Canada
72 Current Jobs Openings

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. They are committed to fostering an environment where professionals can bu... Read More

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