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WAH Call Center Agent (Immediate Need)

Date Posted: Jun 30, 2026
: C$ 15.00 - C$ 15.00
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Job Detail

  • location_on
    Location Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

MCI is seeking Work-at-Home Call Center Agents to join their remote customer support team. This fast-paced role is perfect for individuals ready to provide top-tier customer service from a home-based environment. MCI is a rapidly growing business services company that focuses on customer experience and business process outsourcing across various industries.

Key responsibilities

  • Respond to customer inquiries via phone, email, or chat
  • Provide timely and accurate information regarding products and services
  • Troubleshoot and resolve customer issues with professionalism
  • Maintain detailed records of customer interactions
  • Meet daily performance metrics and call handling targets

Required skills

  • Call Centre / Customer Service experience
  • Strong communication skills
  • Multitasking ability
  • Problem-solving skills
  • Time management skills
  • Attention to detail
  • Previous customer service experience is a plus
  • Comfortable working independently in a remote setting
  • Reliable internet connection and quiet workspace
  • High school diploma or equivalent required

What the company offers

  • Paid Time Off and paid holidays
  • Health benefits through Blue Cross for full-time employees
  • Life insurance options
  • Accident and critical illness insurance
  • Career growth opportunities with a focus on internal promotions
  • Paid training
  • Fun, engaging work environment
  • Casual dress code

Skills Required

Company Overview

MCI Careers
Canada
72 Current Jobs Openings

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. They are committed to fostering an environment where professionals can bu... Read More

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