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WAH Call Center Agent (Immediate Need)

Date Posted: Jun 23, 2026
: C$ 15.00 - C$ 15.00
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Job Detail

  • location_on
    Location Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

MCI is a rapidly expanding tech-enabled business services company seeking Work-at-Home Call Center Agents to join their remote customer support team. This role is ideal for motivated individuals who can provide exceptional service in a fast-paced environment, responding to customer inquiries and resolving issues effectively.

Key responsibilities

  • Respond to customer inquiries via phone, email, or chat.
  • Provide timely and accurate information regarding products and services.
  • Troubleshoot and resolve customer issues with professionalism.
  • Maintain detailed records of customer interactions.
  • Meet daily performance metrics and call handling targets.

Required skills

  • Call Centre / Customer Service experience
  • Strong communication skills
  • Problem solving skills
  • Multitasking abilities
  • Time management skills
  • Ability to work independently in a remote setting
  • Reliable internet connection

What the company offers

  • Paid Time Off including holidays
  • Health Benefits through Blue Cross
  • Life Insurance options
  • Supplemental Insurance available
  • Career growth opportunities with a focus on internal promotions
  • Paid Training
  • Fun and engaging work environment
  • Casual dress code

Skills Required

Company Overview

MCI Careers
Canada
72 Current Jobs Openings

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. They are committed to fostering an environment where professionals can bu... Read More

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