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VP Member Services - $145K-$242K, Credit Union

Date Posted: May 20, 2026
Yearly: USD 145000.00 - USD 242000.00
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Job Detail

  • location_on
    Location MacAlester, Iowa, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 20, 2026
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Job Description

Overview

Levo Federal Credit Union is seeking a Senior Vice President of Member Services to lead operational strategies and enhance the member experience. This leadership role focuses on guiding branch operations, lending, and recovery services while ensuring exceptional service and financial strength within the organization.

Key responsibilities

  • Lead enterprise-wide operational strategy for branch services and lending.
  • Champion a member-first culture across all channels.
  • Drive operational excellence through process optimization.
  • Use KPIs to enhance performance and member outcomes.
  • Oversee lending strategy and portfolio performance.
  • Lead recovery and collections strategy.
  • Ensure regulatory compliance and alignment with policies.
  • Leverage data and insights to identify growth opportunities.
  • Oversee budgeting and resource allocation.
  • Build and develop high-performing leadership teams.
  • Represent the organization through community engagement.

Required skills

  • 8-10+ years of progressive leadership experience in banking or financial services.
  • Strong expertise in lending, recovery efforts, and branch operations.
  • Proven ability to lead teams and execute strategic initiatives.
  • Experience using data and analytics to improve performance.
  • Solid understanding of regulatory compliance and risk management.
  • Collaborative leadership style with a focus on community impact.
  • Strong communication and relationship-building skills.

What the company offers

  • $145,000-$242,000 Annual Salary

Skills Required

Company Overview

Levo Federal Credit Union
Minnesota, United States of America
18 Current Jobs Openings

Levo Federal Credit Union is a financial institution that provides a range of banking services, including commercial loans. They focus on serving the needs of their community through responsible lending practices and member support. Read More

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