Overview

Job Summary The Vice President of Ecommerce and Marketing Technology owns Medline's digital commerce and marketing platforms as revenue-generating systems. This leader sets technology strategy and ensures the ecosystem is reliable, secure, integrated, scalable, and aligned with business priorities. Central to the One Personalized strategy, the role unifies separate platforms and tools into one digital ecosystem that helps customers find, evaluate, buy from, and return to Medline while reducing duplication and complexity. The role partners with Marketing, Ecommerce, Sales, Data & Analytics, Supply Chain, and Enterprise Architecture and represents IT with commercial leadership. Success is measured by revenue enablement, adoption, reliability, simplification, and speed to market. Job Description Key Responsibilities Digital Technology Strategy • Own the multi-year strategy and funded roadmap across ecommerce, MarTech, content, personalization, customer data, and sales training. • Manage the portfolio around business value, scalability, dependencies, investment choices, and measurable outcomes. • Evaluate composable architectures, emerging vendors, buy-versus-build decisions, and AI opportunities against enterprise standards. Ecosystem Consolidation & Platform Simplification • Unify customer-facing platforms, storefronts, applications, and tools into one ecosystem with shared journeys, components, services, and governance. • Retire redundant capabilities in sequenced waves that protect customer and revenue continuity. Ecommerce Platform Ownership • Own ecommerce strategy, roadmap, delivery, operations, and continuous optimization across product data, pricing, contracts, search, cart, checkout, orders, and account management. • Lead major replatforming and customer-journey modernization, including architecture, migration, cutover, stabilization, and legacy decommissioning. Marketing Technology Ownership • Own the MarTech lifecycle and integrate campaign, content, personalization, customer data, automation, analytics, and consent capabilities into one connected stack. • Enable scalable marketing self-service while rationalizing overlapping tools and spend. Architecture & Integration • Define reference architectures, APIs, data pipelines, shared objects, and integration standards with Enterprise Architecture. • Connect commerce, ERP and order management, CRM, CMS, CDP, marketing automation, personalization, analytics, consent, and core customer, product, pricing, inventory, order, content, and asset data. Delivery & Operations • Run an integrated roadmap and backlog using the right mix of internal teams, strategic partners, system integrators, and offshore resources. • Ensure availability, performance, security, resiliency, peak readiness, SLAs, technical debt management, and lifecycle planning. • Use AI across delivery to improve speed, quality, traceability, and adoption while reducing rework. Governance & Enablement • Establish governance for configuration, customization, data use, access, vendors, privacy, consent, accessibility, and regulatory compliance without slowing delivery. • Promote self-service and reuse through shared components, design systems, documentation, reusable assets, and communities of practice. Data, Analytics & Emerging Capabilities • Use trusted enterprise data to connect marketing engagement through digital orders and enable consistent analytics and reporting. • Measure adoption, growth, efficiency, simplification, quality, and speed to market; scale governed AI capabilities only when production-ready and supportable. Strategic Partner, Vendor & Financial Management • Own portfolio budgeting, forecasting, cost optimization, licensing, consumption, and implementation spend. • Lead vendor selection, contracting, and performance management across software and delivery partners. Leadership & Organization • Lead a multi-layer organization of directors, managers, enginee