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VIP Relationship Manager

Date Posted: Jun 24, 2026
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Job Detail

  • location_on
    Location United States of America
  • desktop_windows
    Job Type: Remote
  • schedule
    Shift: First Shift (Day)
  • analytics
    Career Level: Department Head
  • group
    Positions: 1
  • calendar_view_day
    Experience: Fresh
  • male
    Gender: Female
  • school
    Degree: Non-Matriculation
  • calendar_month
    Apply Before: Aug 23, 2026
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Job Description

Overview

KAST is seeking a VIP Relationship Manager to develop and uphold relationships with the company's highest-value customers. This role focuses on providing exceptional service, tailored support, and exclusive experiences for VIP clients through a combination of relationship management, customer success, community building, and event coordination.

Key responsibilities

  • Build and maintain trusted relationships with KAST's VIP customers and key accounts.
  • Serve as the primary point of contact for VIP inquiries, issues, and escalations.
  • Proactively engage clients to understand their needs, gather feedback, and improve retention.
  • Coordinate exclusive events, meetups, and experiences for VIP customers and partners.
  • Work closely with Product, Operations, Compliance, and Support teams to resolve client issues and improve the customer experience.
  • Identify opportunities to deepen customer engagement and increase product adoption.
  • Track client sentiment, key account metrics, and relationship health across the VIP portfolio.

Required skills

  • 3+ years of experience in VIP relationship management, customer success, account management, private banking, or luxury
  • Experience in fintech, crypto, payments, wealth management, or financial services
  • Strong interpersonal and communication skills
  • Experience managing a portfolio of premium customers or strategic accounts
  • Highly organized with strong attention to detail
  • Comfortable operating in a fast-paced, customer-centric environment
  • Ability to coordinate events and manage multiple stakeholders

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

KAST
United States of America
1 Current Jobs Openings

KAST is focused on building strong relationships with high-value customers in various sectors, including finance and technology. Read More

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