Vice President of Sales, Customer Success & Growth About the Company Dynamic provider of IT service management solutions Industry Internet Type Privately Held, Private Equity-backed Founded 2002 Employees 51-200 Categories - Information Technology & Services - Technology - Consulting & Professional Services - SAAS - B2B - Enterprise Specialties - it help desk - knowledge base - asset management - itil change - incident - problem management - sla /slm - it benchmark - patch management - remote control - end-user portal - monitoring - mobile device management (mdm) - live chat - password reset - mobile apps - tasks & projects - service automation - customer support - saas - service management - itsm - generative ai - conversational ai - chatbot - and agentic ai About the Role The Company is seeking a VP of Sales, Customer Success & Growth to take the helm of its North American go-to-market organization. This pivotal role involves full revenue lifecycle leadership, with a focus on new business, retention, and expansion. The successful candidate will be responsible for the health, forecast, and growth of the entire North American book of business, managing a team of function leaders and working closely with the Chief Revenue Officer to align global go-to-market strategy. The ideal candidate will be a results-driven, deeply accountable, and commercially rigorous leader, with a proven track record in B2B SaaS or enterprise software. They should be adept at team leadership, forecasting, and driving acquisition, retention, and expansion. The role requires an individual who is a builder and strategist, capable of optimizing operations and fostering executive alignment. Applicants for the VP of Sales, Customer Success & Growth position at the company should have a minimum of 10 years' of progressive GTM leadership experience, with a strong background in managing Senior Directors or equivalent leaders. The role demands a professional with a deep understanding of the customer lifecycle, including driving retention and expansion revenue. The candidate must be a cross-functional unifier, with the ability to build trust and align teams across different functions. Experience in cybersecurity, ITSM, or adjacent enterprise IT software is a plus. The role is ideal for a leader who is energized by designing operating models, setting regional strategy, and is comfortable with both high-level planning and hands-on problem-solving. The company is an equal-opportunity employer that values diversity and is committed to creating an inclusive work environment. Hiring Manager Title Chief Revenue Officer Functions - Sales/Revenue - Account Management/Optimization
Not specified in the original listing.
Not specified in the original listing.
Confidential is focused on providing hands-on experience and training opportunities for individuals looking to join the event management sector. The company values teamwork and offers a dynamic work environment where employees can grow and develop th... Read More