Overview

Description: About Capital Waste ServicesAt Capital Waste Services (CWS), we are committed to delivering reliable, customer-focused waste collection services across our communities. Our team members are the foundation of our success, and we pride ourselves on fostering a supportive, high-integrity work environment where people can grow and thrive.About the OpportunityCapital Waste Services is seeking an experienced and results-driven Vice President of Operations to provide strategic leadership across our growing operations.This executive leadership position will play a critical role in driving operational excellence, strengthening safety and service performance, developing high-performing leaders, and ensuring our operations are positioned to support continued growth.The ideal candidate is a hands-on, strategic operations leader who understands how to lead complex, multi-location operations while balancing safety, customer service, employee engagement, productivity, and financial performance.If you are an accomplished operations executive who thrives in a fast-paced, service-driven environment and enjoys building strong teams and scalable operations, we want to hear from you.What You'll DoLead Operational PerformanceProvide strategic leadership and oversight across multiple operating locations and markets.Establish clear performance expectations and hold operational leaders accountable for results.Drive improvements in productivity, efficiency, service reliability, and overall operating performance.Identify operational challenges, develop solutions, and ensure effective execution of corrective action plans.Promote consistency and operational discipline across locations.Support the development and implementation of scalable processes as the organization grows.Champion SafetyLead with a safety-first mindset and promote a culture where safety is a shared responsibility.Partner with Safety, Human Resources, and operational leadership to strengthen safety performance and regulatory compliance.Monitor trends and identify opportunities to reduce operational risk.Ensure operational leaders maintain accountability for training, safe work practices, incident prevention, and corrective actions.Drive Financial ResultsPartner with executive leadership and Finance to establish operational budgets, forecasts, and performance objectives.Monitor operating expenses and identify opportunities to improve efficiency and profitability.Evaluate labor, overtime, fleet, maintenance, fuel, disposal, productivity, and other significant operating costs.Use financial and operational data to identify trends and make informed business decisions.Balance cost management with safety, customer service, employee needs, and long-term business objectives.Build High-Performing TeamsLead, coach, and develop operational leaders across the organization.Build a culture of accountability, collaboration, and continuous improvement.Develop succession plans and strengthen the organization's leadership pipeline.Partner with Human Resources and Recruiting to support workforce planning, hiring, development, and retention.Identify and develop high-potential employees for expanded leadership responsibilities.Establish clear expectations and regularly evaluate leadership and operational performance.Optimize Fleet & AssetsPartner with fleet and maintenance leadership to improve equipment availability, reliability, and utilization.Monitor fleet performance and ensure operational and maintenance teams are effectively aligned.Support capital planning and investment decisions involving vehicles, equipment, and operational infrastructure.Deliver an Exceptional Customer ExperienceEnsure operations consistently meet established service expectations.Monitor service performance and lead improvement initiatives when expectations are not being met.Partner with Sales and Customer Service leadership to address significant customer and service challenges.Ensure operational capacity and resourc