Overview

Veterans Service Representative (Rating) The Veterans Benefits Administration was seeking Rating Veterans Service Representatives to work in a Veterans Service Center, Pension Management Center, or Integrated Disability Evaluation System Program Division. The Rating Veterans Service Representative serves as a decision maker for claims involving rating decisions, analyzes evidence, applies VA's Schedule for Rating Disabilities, determines entitlement to benefits, and prepares rating decisions explaining the decision and the reasons behind it. Agency: Veterans Benefits Administration Location: Hartford County, CT; Chicago, IL; Boston, MA; Togus, ME; Detroit, MI; Overland, MO; Manchester, NH; Buffalo, NY; New York, NY; Cleveland, OH; Philadelphia, PA; Pittsburgh, PA; Providence County, RI; White River Junction, VT; or Milwaukee, WI Vacancies: Many vacancies Salary: $61,722 - $137,128 per year Salary Note: Salary varies by location. Applicants should refer to OPM locality pay tables for the specific salary applicable to each listed location. Pay Scale & Grade: GS-9 to GS-12 Promotion Potential: GS-12 Grade Progression: GS-9 / GS-10 / GS-11 / GS-12 Work Schedule: Full-time, Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: Available Appointment Type: Permanent Telework: Not available Remote/Virtual: Not available Travel Required: Occasional travel; selected applicants are required to attend an 8-week training session, which may require travel Relocation Expenses: Not reimbursed Relocation/Recruitment Incentives: Not authorized Drug Test: Not required Security Clearance: Other Position Sensitivity/Risk: Noncritical-Sensitive / Moderate Risk Background Check: Suitability/Fitness required Financial Disclosure: Not required Federal Service: Competitive Service Union Representation: Yes Supervisory Status: No Key Responsibilities: Serve as a Rating Veterans Service Representative in a Veterans Service Center, Pension Management Center, or Integrated Disability Evaluation System Program Division. Serve as a decision maker for claims involving rating decisions. Analyze claims to determine whether diseases and injuries were incurred in or aggravated by military service in the line of duty. Determine entitlement for compensation, hospital treatment, prosthetic appliances, related employment and compensation benefits, pension, vocational training, medical and dental treatment, automobiles or other conveyances, insurance, specially adapted housing, dependent education allowances, and other ancillary benefits. Determine the need for examinations or re-examinations for Veterans and dependents. Determine permanent incapacity and/or competency of Veterans and dependents. Apply VA's Schedule for Rating Disabilities. Prepare rating decisions informing the Veterans Service Representative and/or claimant of the decision and the reasons and basis for it. Communicate directly with Veterans and their representatives or advocates when required by the circumstances of the claim. Basic Conditions of Employment: Must be a U.S. Citizen. Must meet all requirements by the closing date of the announcement. Must meet time-in-grade requirements, if currently a federal GS employee. Selective Service registration is required for males born after December 31, 1959. Subject to background/security investigation. Must complete an online onboarding process. Acceptable identification is required for pre-employment verification. Effective May 7, 2025, driver's licenses or state-issued IDs that are not REAL ID compliant cannot be used as acceptable identification for employment. Selected applicant may be required to serve a one-year probationary period. RVSR Skill Certification is required at the GS-12 level. Selected applicant must attend an 8-week training session, which may require travel. Eligibility: This announcement was open only to current, permanent Veterans Benefits Administration employees. Current or former Department of Veterans Affairs employees who are C