Overview

Availa BankDescription: EEO EmployerAvaila Bank believes our people make a difference, and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success.This is not a remote position.UNIVERSAL BANKER II (BANK TELLER II) POSITION SUMMARYThis position is responsible for assisting with a customer's financial transactions in an efficient and friendly manner, providing the highest level of customer service. In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts. SCHEDULEThe typical schedule is 8:15 a.m. to 4:15 p.m., Monday through Thursday.Friday schedules rotate end time from 8:15 a.m. to 4:15 p.m. or 5:15 p.m. every other week. Additional or different hours may be necessary as business needs require.BENEFITSAvaila Bank offers a rich selection of benefits you can personalize to support you and your family's needs. Benefits may include:Medical, Dental & Vision PlansOption for Health Savings Account (HSA)Life Insurance (Company paid for employee)401K and Employee Stock Ownership Plan (ESOP)Company Paid Short & Long Term Disability InsuranceFlexible Spending Account (FSA) & Dependent CareEligibility for Tuition Assistance and DiscountsEmployee Assistance Program (EAP)UNIVERSAL BANKER II (BANK TELLER II) ESSENTIAL DUTIES AND ACCOUNTABILITIESProvide exceptional customer service through quality conversations and efficient and accurate process of customer transactionsBuild relationships with customers by identifying needs and offering solutionsProvide accurate information to customers based on product and service knowledge and understanding of the banking industrySell, open, and maintain banking products and services to new and existing customersProficient in customer account opening, maintenance and closing accounts (including checking, savings, CDs and safe deposit boxes)Efficiently and proficiently open and service business accounts, fiduciary accounts and HSA/IRA accountsPossess an understanding of Treasury Management servicesProcess check orders; follow check cashing procedures; issue cashier's checks; process wire transfers, perform online and mobile banking maintenance; process stop payments and debit card disputesCross-sell/refer bank products and services to other areas of the bank, including commercial and mortgage lendingHandle financial transactions efficiently and effectively with all customers (including, but not limited to: deposits, withdrawals, advances, loan payments, and merchant transactions)Maintain a balanced cash drawerMeet or exceed all established branch goals and contribute to branch deposit growthPerform ITM duties in applicable markets Requirements: UNIVERSAL BANKER II (BANK TELLER II) ROLE QUALIFICATIONS:EducationHigh school diploma or equivalent required ExperienceCustomer Service experience requiredAccounting, banking, or sales experience preferredOther Skills and AbilitiesDemonstrated proficiency in typing with speed and accuracy; basic keyboarding skills are requiredAccounting or banking experience encouragedStrong math skills; add, subtract, multiply and divide in all units of measureExceptional oral, written and interpersonal communication skills with the ability to apply commonly understood knowledge to carry out instructions and instruct others, understand procedures, and write reports and correspondence Must be able to multi-task in a busy environmentUnderstands computer and other equipment capabilities and limitationsExceptional organizational and time management skills; ability to function well in a fast-paced environmentMaintain a complete understanding of regulatory and compliance policies and proceduresMust be able to work flexible hours and shiftsPM21PI85645c2cd85b-3769