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Universal Banker

Date Posted: May 20, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Sterling, Illinois, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 20, 2026
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Job Description

Overview

The Universal Banker position at Midland States Bank in Sterling, Illinois, focuses on delivering excellent customer experiences by understanding and providing appropriate banking products and services. The role requires effective communication and the ability to build and deepen customer relationships while participating in sales activities and community engagement.

Key responsibilities

  • Deliver excellent customer service and support banking transactions
  • Maintain cash drawer accuracy and perform cash handling duties
  • Assist customers in opening and maintaining deposit accounts
  • Understand banking products and services to meet customer needs
  • Participate in outbound teleconsulting to expand client relationships
  • Engage in weekly coaching sessions and team huddles
  • Participate in community activities sponsored by the bank
  • Ensure compliance with banking regulations and internal policies

Required skills

  • Sales and customer service experience
  • Strong communication skills
  • Knowledge of deposit and lending products
  • Ability to lift and transport coin and currency bags (25-50lbs)
  • Problem-solving skills
  • Ability to stand for extended periods

What the company offers

  • Comprehensive healthcare and well-being benefits
  • Paid family leave and generous paid time off
  • Banking perks including an Employee Stock Purchase Plan
  • 401K plan with company match
  • Short-term and long-term incentive opportunities

Skills Required

Company Overview

Midland States Bank
Joliette, Illinois, United States of America
30 Current Jobs Openings

Midland States Bank is proud to have served its customers for over 140 years, focusing on a personalized approach to meet customer needs. The bank invests in its employees and communities, innovating and optimizing services to provide reliable and he... Read More

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