Overview

Description: Position SummaryThe Treasury Service Specialist implements, supports and manages the day-to-day and servicing of the Bank's treasury products by handling client requests and working hand in hand with the Treasury Services team, Business Banking Officers and other internal teams.Essential Job ResponsibilitiesThe essential functions include, but are not limited to the following:Reviews various Treasury Services activity reports for ongoing monitoring and periodic review.Contacts ACH origination customers of rejected files and provides additional training as necessary.Reviews Positive Pay Exception activity and contacts customers as necessary.Responsible for monitoring ACH Manager for the processing of exception files.Responsible for posting Safe Point credits daily.Provides new service onboarding and training for Treasury Management services. Provides product demonstrations to potential customers and conducts training for new/existing customers and internal teams. Provides direct assistance to Commercial and Business Banking customers on all deposit and Treasury Management needs. Monitors customer activities across all Treasury Management services and presents findings and recommendations to customers as well as to other departments, as necessary. Manages risk exposure relative to Treasury Management services.Provides timely and responsive customer service by meeting agreed-upon deadlines and commitmentsAssists with updating and developing Treasury Management procedures.Identifies cross-selling opportunities with existing Treasury Management customers and makes recommendations based on their needs.Actively participate in team meetings, provide input, and training Works closely and collaboratively with other departments in the Bank, treating all employees with respectAssists with Treasury Services audit research requests as needed.Maintains knowledge of Treasury Management policies and procedures and follows all bank policies and procedures, and compliance regulationsAssumes responsibility for special projects as assigned. Requirements: Knowledge, Skills & AbilitiesBachelor's degree or combination of education and relevant work experience required.Minimum of 3-5 years banking experience with a minimum of 1 year of treasury services experience required.Possess strong verbal and written communication skillsAbility to handle multiple tasks simultaneously in a competent and professional mannerProficient in Microsoft suite of productsKnowledge of check system as well as electronic usageBasic understanding of core operating systemsThe pay range for this position is based on the lowest to highest salary we in good faith believe to pay for this position at the time of this posting. We may ultimately pay more than the posted range and the range may be modified in the future. An individual's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay.Physical DemandsThis position is an office-based position in terms of physical demand. Employees are expected to be able to operate their fingers and hands to perform functions such as typing, writing, and filing. Employees must also be able to move throughout the office with ease while also being able to sit for extended periods of time. Employees must be able to see and hear in an office setting that does include much noise going on around one's workspace. While this job is mainly clerical, there are instances in which employees must be able to transport up to 20 pounds.Pay Range DisclosureThe pay range for this position is based on the lowest to highest salary we reasonably and in good faith expect to pay for this position at the time of this posting. Actual pay will depend upon several factors including, but not limited to, relevant education, qualifications, certifications, exper