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Technicien informatique Niveau1

Date Posted: Jun 30, 2026
Yearly: C$ - C$
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Job Detail

  • location_on
    Location Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

Réso-Tech Informatique is seeking a Level 1 IT Technician who is passionate about technology and enjoys helping people resolve their IT issues. The role involves providing technical assistance to clients, diagnosing and resolving problems, and maintaining a high standard of customer service.

Key responsibilities

  • Respond to client requests for information and technical assistance
  • Assess the urgency and priority of each request
  • Diagnose and resolve issues remotely or on-site as needed
  • Document each request and manage service tickets until closure
  • Ensure exemplary customer service in accordance with company reputation

Required skills

  • Excellent knowledge of Windows 11 and Windows Server 2022/2025
  • Good knowledge of Microsoft 365, including SharePoint and Exchange
  • Understanding of Active Directory and domain controller functionality
  • Knowledge of programming and router configuration
  • Strong understanding of network protocols (TCP/IP) and troubleshooting skills
  • Customer service orientation and commitment to user satisfaction
  • Developed analytical skills and ability to prioritize tasks
  • Clear communication skills and ability to simplify technical concepts

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Réso-Tech Informatique
Canada
2 Current Jobs Openings

Réso-Tech is specialized in computer sales, installation, and support. They are focused on providing excellent customer service and helping clients resolve their IT issues efficiently. Read More

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