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Technical Implementations Lead US

Date Posted: Apr 22, 2026

Job Detail

  • location_on
    Location United States of America
  • desktop_windows
    Job Type: Remote
  • schedule
    Shift: First Shift (Day)
  • analytics
    Career Level: Department Head
  • group
    Positions: 1
  • calendar_view_day
    Experience: Fresh
  • male
    Gender: Female
  • school
    Degree: Non-Matriculation
  • calendar_month
    Apply Before: Jun 21, 2026

Job Description

Overview

The Technical Implementations Lead at Smile Digital Health will engage with customers and collaborate with various internal teams to enhance the performance and security of custom solutions related to the company's innovative health data platform. This role involves overseeing technical solution delivery, supporting implementation projects, and managing priorities across multiple projects to ensure that client needs are met effectively.

Key responsibilities

  • Collaborate with customers to support implementation projects using Smile Digital Health's products and services.
  • Configure the Smile platform, troubleshoot issues, and design technical solutions.
  • Develop expertise in core technologies, including HL7, FHIR, Kubernetes, Java, and JavaScript.
  • Manage concurrent projects while escalating requests when necessary.
  • Stay updated on industry trends to align client initiatives with advancements.
  • Work with customer-facing teams to enhance professional services profitability.
  • Support technical support analysts in their development and troubleshooting.
  • Participate in on-call support rotation for after-hours assistance.
  • Assist in the development and evaluation of RFIs and RFPs for new business.

Required skills

  • 5+ years of experience in Java and JavaScript development
  • Expertise in Spring, REST, SQL, and Git
  • 3+ years in designing and delivering software solutions
  • Strong interpersonal and communication skills
  • Excellent analytical and problem-solving abilities
  • Highly organized and adaptable with task prioritization
  • Knowledge in healthcare open standards (HL7 v2, FHIR, CCDA)
  • Experience with Kafka, ActiveMQ, MongoDB, Docker, and cloud development (AWS, Azure)
  • Familiarity with Agile, Scrum, and Waterfall methodologies
  • Degree in Health Informatics, Computer Science, Engineering or related fields

What the company offers

  • Remote Work Environment
  • Flexible Time Away From Work Policy including PTO, Personal and Sick Days
  • Competitive Salary and Health/Medical Benefits
  • RRSP/TFSA/401K Employee Contribution
  • Life and Disability Insurance
  • Employee Assistance Program
  • FHIR Study Program and Skillsoft Learning
  • Super HAPI Fun Club
  • Commitment to diversity, equity, and inclusion in the workplace

Company Overview

United States of America

Smile Digital Health focuses on improving global healthcare through innovative data solutions. Their health data platform facilitates data collection and exchange among healthcare stakeholders, aiming for better healthcare delivery and patient outcom... Read More

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