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Tax Support Associate - Retail

Date Posted: Jun 26, 2026
Yearly: £ - £
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Job Detail

  • location_on
    Location Chicago, Illinois, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

Intuit is looking for motivated individuals to join their team as Tax Associates - Retail On-Site during the tax season. This role focuses on assisting customers with their tax needs, building client relationships, and engaging with the community. Tax Associates will provide tax preparation services and advice while serving as a trusted advisor to help customers achieve positive financial outcomes.

Key responsibilities

  • Represent TurboTax as a community ambassador and engage with new prospects
  • Provide hands-on tax advice and complete preparation services for clients
  • Facilitate discovery sessions and tax reviews to uncover deductions and provide future tax planning advice
  • Create an exceptional customer experience through professionalism and genuine interest
  • Interact with customers both in-person and via video communication tools
  • Nurture leads and convert prospects into long-term clients through proactive outreach
  • Build a local and online social presence to create accessible tax-related content

Required skills

  • Minimum of 3 years experience filing federal and state individual tax returns
  • Proficient with tax preparation software and CRM/sales tools
  • Ability to work a flexible schedule, including evenings and weekends
  • Effective verbal and written communication skills
  • Bilingual (English/Spanish) communication skills are a plus
  • Familiarity with Circular 230 and necessary state licenses or PTIN
  • Experience in holistic tax advisory services

What the company offers

  • Competitive compensation package with performance rewards
  • Eligible for a cash bonus and equity rewards

Skills Required

Company Overview

Intuit
West New York, New York, United States of America
398 Current Jobs Openings

Intuit is a financial software company that focuses on empowering individuals and small businesses to manage their finances effectively. Through their products like TurboTax, Intuit aims to simplify financial processes and promote prosperity. Read More

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