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SWITCHBOARD OPERATOR (3:00pm - 11:00PM) Part Time

Date Posted: Jun 23, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location New Philadelphia, Pennsylvania, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

The Telephone/Switchboard Operator at Innovation At Work Inc. plays a vital role in the telecommunications and emergency support for a VA Medical Center and its clinics. This part-time position requires a dedicated individual who can respond to calls, manage emergencies, and provide essential information to staff and patients.

Key responsibilities

  • Answer all incoming internal and external calls promptly and professionally
  • Operate computerized switchboard and paging systems
  • Route patient, staff, and public inquiries appropriately
  • Respond to emergency calls, alarms, disaster codes, and 911 notifications
  • Announce emergency codes using public address and paging systems
  • Maintain call logs, incident records, and ward information
  • Assist callers with placing outgoing calls
  • Monitor alarm systems and emergency communication equipment
  • Provide calm, professional service to distressed or difficult callers
  • Use Microsoft Outlook, Word, and Excel for reporting
  • Comply with HIPAA, VA policies, and security requirements

Required skills

  • Other
  • communication skills
  • customer service
  • HIPAA compliance
  • medical terminology
  • call center experience
  • emergency response
  • problem solving
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Innovation At Work Inc
Baja California, United States of America
15 Current Jobs Openings

Innovation At Work Inc is focused on providing essential services tied to healthcare telecommunications and emergency response. The company operates primarily in support roles for medical facilities. Read More

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