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SWITCHBOARD OPERATOR (11:00pm - 7:00am) Part Time

Date Posted: Jun 23, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location New Philadelphia, Pennsylvania, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

The Switchboard Operator at Innovation At Work Inc. is responsible for providing critical telecommunications and emergency call support for a VA Medical Center and its clinics. This part-time position requires handling various calls and communications, playing a vital role in patient care and safety.

Key responsibilities

  • Answer all incoming internal and external calls promptly and professionally
  • Operate computerized switchboard and paging systems
  • Route patient, staff, and public inquiries appropriately
  • Respond to emergency calls, alarms, disaster codes, and 911 notifications
  • Announce emergency codes using public address and paging systems
  • Maintain call logs, incident records, and ward information
  • Assist callers with placing outgoing calls
  • Monitor alarm systems and emergency communication equipment
  • Provide calm, professional service to distressed or difficult callers
  • Comply with HIPAA, VA policies, and security requirements

Required skills

  • High school diploma or Associate Degree
  • 1-2 years of call center or telephone operator experience
  • Medical terminology knowledge preferred
  • Strong communication and customer service skills
  • Ability to pass background check and security clearance
  • HIPAA and VA training required (provided)
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel

What the company offers

  • On-site medical facility
  • Rotating shifts; no permanent shift assignments
  • VA-provided equipment

Skills Required

Company Overview

Innovation At Work Inc
Baja California, United States of America
18 Current Jobs Openings

Innovation At Work Inc is focused on providing essential services tied to healthcare telecommunications and emergency response. The company operates primarily in support roles for medical facilities. Read More

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