Overview

About AspirionAt Aspirion, our mission is simple and meaningful: to help healthcare providers get paid accurately, quickly, and transparently for the care they deliver. By combining deep human expertise with advanced technology and AI, we are helping make healthcare more affordable and accessible for everyone.For more than two decades, Aspirion has been a market leader in revenue cycle services, specializing in some of the most complex and high impact areas of reimbursement. From challenging denials and zero balance reviews to aged accounts receivable, motor vehicle accident claims, workers' compensation, Veterans Affairs, and out of state Medicaid, we take on the work that others cannot solve and deliver real results for our clients. At the heart of that success is our team. Our teammates are the foundation of everything we do. With more than?1,400?individuals across the organization, we are united by a shared commitment to delivering exceptional outcomes and creating meaningful impact for the hospitals and health systems we serve.We are building a results driven environment where high performance, collaboration, and continuous growth are expected and supported. The people who thrive here bring a growth mindset, stay open to new technology, and collaborate across teams to solve problems. You will have the opportunity to work alongside a talented and driven team, engage with innovative technology, and play a direct role in solving complex challenges that matter.Joining Aspirion means more than taking a job. It means being part of a team that is shaping the future of healthcare operations while making a measurable difference for providers and patients alike.About the RoleImpact you will make?The Supervisor, Denials Operations leads the day-to-day execution of denial management workflows?for a team of individual contributors. This role?is responsible for?ensuring work moves?efficiently,?performance expectations are met, and quality standards are consistently upheld within a high-volume, production-driven environment.Acting as the frontline control point for workflow execution, the Supervisor manages?real-time work distribution, monitors performance throughout the day, and intervenes quickly to resolve delays, bottlenecks, or quality issues.Drives productivity, quality, and throughput by ensuring work progresses without delays or gaps, while maintaining adherence to workflow and payer standards. Reinforces accountability and consistency across the team to support reliable, high-volume executionWhat you will doManage real-time work distribution to balance workloads and ensure continuous progressMonitor account movement across workflow stages and intervene to prevent delaysIdentify and escalate workflow bottlenecks or system issues impacting throughputLead, coach, and support a team of 8-15 team matesProvide real-time feedback to improve productivity, quality, and adherenceConduct 1:1s and performance discussions to reinforce expectationsTrack productivity, quality, and cycle time metricsAddress performance gaps quickly and reinforce accountabilityEnsure adherence to payer guidelines, internal processes, and regulatory requirementsMaintain audit readiness and enforce HIPAA complianceSupport resolution of complex or escalated accountsProvide guidance on payer requirements and workflow expectationsSupport onboarding and ongoing training for team membersReinforce adoption of new workflows, tools, and automationWhat you will bringExperience leading frontline teams in a high-volume, performance-driven environmentStrong ability to manage daily workflow execution and drive productivityKnowledge of denial management processes and payer requirementsStrong coaching, communication, and problem-solving skillsAbility to operate in a fast-paced environment and make real-time decisionsWhat we would like to seeBachelor's degree preferred or equivalent experience3-5+ years healthcare revenue cycle experience (denials management preferred)1-3+ years