Overview

Job DescriptionJob DescriptionStudio Manager Location: Asheville, NCPosition Type: Approximately 35 hours per weekCompensation: $18-$22 per hour, based on experience, plus commission opportunitiesAbout the Role We are looking for a motivated, results-driven Studio Manager to lead our HOTWORX Asheville team.This position is primarily focused on managing and developing employees, tracking sales and membership performance, and creating accountability around measurable goals. We are looking for a hands-on leader who enjoys coaching people, monitoring performance, and helping a team consistently improve.The Studio Manager is expected to work approximately 35 hours per week and will be compensated at an hourly rate of $18-$22 per hour, based on experience, plus commissions.Employee Leadership & Management The Studio Manager will:Recruit, interview, train, and onboard employees as neededCreate and maintain employee schedulesConduct regular staff meetings and training sessionsEnsure employees complete required training and certificationsClearly communicate expectations, responsibilities, and performance standardsProvide regular coaching, feedback, and developmentMonitor employee attendance, punctuality, productivity, and performanceHold employees accountable for completing assigned responsibilities and meeting expectationsConduct performance evaluations and address performance concerns when necessaryCreate a positive, motivated, and accountable team environmentDevelop action plans when employee performance is not meeting expectationsManage Sales & Membership Performance The Studio Manager should be comfortable reviewing statistics and using data to improve team performance.Responsibilities include monitoring:Individual employee sales performanceNew memberships and net membership growthProgress toward studio membership goalsLead follow-up activityGuest appointments and conversionsClosing percentagesIndividual and team sales goalsEmployee prospecting and follow-up activityCancellations and membership trends affecting growthThe Studio Manager will use this information to identify opportunities, recognize areas where employees need additional coaching, and implement action plans to improve performance.Drive Team Accountability & Membership Growth The Studio Manager will help drive studio growth by effectively managing the performance and consistency of the team.This includes:Setting and communicating individual and team goalsEnsuring employees consistently follow up with prospective membersMonitoring sales activity and closing percentagesCoaching employees on tours, sales conversations, objection handling, follow-up, and closingRegularly reviewing employee performance and progress toward goalsCreating action plans when goals are not being metKeeping employees informed about their individual performance and team progressMaintaining a culture of accountability, urgency, and follow-throughMotivating and developing employees to consistently improve resultsCommunicating studio and team performance with ownershipSocial Media & Content Responsibilities The Studio Manager will play an active role in maintaining HOTWORX Asheville's social media presence and ensuring the studio consistently produces engaging content.Responsibilities include:Create and maintain a social media content plan in collaboration with ownership and/or the teamEnsure consistent content is posted across assigned social media platformsCreate, capture, or coordinate photos and videos that highlight the studio, members, workouts, promotions, products, and teamDelegate and coordinate content responsibilities among employees when appropriateReview content performance and identify opportunities to improve engagement and reachEnsure social media content is consistent with the HOTWORX brand while also helping showcase the personality and culture of the Asheville studioPromote current offers, events, membership opportunities, and other studio initiatives through social mediaEncourage