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Student Success Advisor Evenings

Date Posted: Jun 15, 2026
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Job Detail

  • location_on
    Location United States of America
  • desktop_windows
    Job Type: Remote
  • schedule
    Shift: First Shift (Day)
  • analytics
    Career Level: Department Head
  • group
    Positions: 1
  • calendar_view_day
    Experience: Fresh
  • male
    Gender: Female
  • school
    Degree: Non-Matriculation
  • calendar_month
    Apply Before: Aug 14, 2026
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Job Description

Overview

The Student Success Advisor at Walden University plays a vital role in ensuring that students achieve their academic goals through personalized support and proactive outreach. This position involves facilitating student engagement and providing guidance on university policies, degree requirements, and academic success strategies for online learners.

Key responsibilities

  • Serve as the primary guide to keep students on track to meet educational goals.
  • Connect with new students upon acceptance to ensure readiness and address outstanding matters.
  • Assist students in understanding and completing degree requirements and course registration.
  • Advise students on university policies and academic procedures.
  • Provide outreach to at-risk students to enhance academic success.
  • Monitor students to identify at-risk scenarios and improve success strategies.
  • Collaborate with university staff to address student inquiries in a timely manner.
  • Encourage students to take accountability for their academic decisions.
  • Support students in acclimating to the graduate lifestyle and connecting with the online community.
  • Perform other duties as assigned, including being a designated Campus Security Authority.

Required skills

  • Bachelor's Degree
  • 3 years of experience in a service-oriented or university setting
  • Strong commitment to education and counseling or coaching skills
  • Strong problem-solving and time management skills
  • Excellent verbal and written communication skills
  • Working knowledge of Microsoft Office Suite
  • Ability to resolve student issues from request to resolution
  • Experience with multiple databases and student platforms
  • Ability to connect with students from diverse backgrounds
  • Creative and innovative with the ability to work independently and in a team
  • Ability to adapt to changing situations
  • Familiarity with online learning and Internet technology is a plus

What the company offers

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program with 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays plus 2 floating holidays
  • Salary range of $24.00 to $28.00 per hour

Skills Required

Company Overview

Walden University
United States of America
1 Current Jobs Openings

Walden University has a long history of supporting adult learners to achieve their academic goals. With over 100 online degrees and certificate programs available, it caters to a diverse student body from across the United States and more than 115 co... Read More

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